You may think the title to this post has a typo. As a matter of fact, it does not. It aims to bring your attention to the new Mattern of Fact blog authored by Mattern and Associates. The new blog aims to educate the legal technology community about support services and cost recovery, as well as the contracts that cover the work, the performance, and the costs -- and before the contract, the request for proposals and information necessary to come to an agreement with a vendor.
Robert Mattern and Associates goal is to ferret out strategies to make support services and cost recovery processes in law firms effective and efficient to reduce billable costs and recover revenue. The firm, and the blog, aims to provide "unbiased" information so readers can make intelligent and well-informed decisions.
When someone tells me they provide "unbiased" anything, my bias radar tunes in to the appropriate frequency. But Robert Mattern gets the benefit of the doubt after authoring "How to Face a Triple Threat" and "Law Firm Cost Recovery Is Here to Stay."
Back in the middle of 2009, Mattern was talking about cost recovery. At that time, it was probably too late to save some of the firms with their stern under hot water. But now, as the economy lifts, the Mattern of Fact blog may be a good resource for firms to control and recover costs for support services and contain billing rates.